The desktop engineer is responsible for managing and supporting technology systems, ensuring optimal performance and security for end-users in the Hong Kong office. This role involves troubleshooting hardware and software issues, deploying new technologies, and providing technical assistance to enhance user productivity.

Client Details

Our client specializes in providing tailored asset management solutions that empower clients to optimize their investment strategies. With a deep understanding of global markets and a commitment to innovation, they leverage cutting-edge technology and expert insights to deliver exceptional results. Their diverse team of professionals collaborate seamlessly to create value and drive sustainable growth, ensuring that our clients achieve their financial goals with confidence.

Description

• Daily Computer Maintenance for Hong Kong office including regular check and maintenance of computers and peripheral equipment to ensure stable performance.
• Assist in arranging and supporting various types of meetings to ensure the normal operation of conference equipment, including the use of video conferencing systems, telephone conferencing systems, projection equipment, etc.
• Responsible for the management and recording of IT assets, including the registration, update and scrapping process of hardware and software.
• Responsible for the establishment of domain accounts for new employees and related permission settings to ensure system security and data access rights.
• Configure of Cisco IP phones to ensure stable performance.
• Respond to and resolve IT-related incidents and service requests in a timely manner, and provide high-quality customer service.
• Provide network and server support, including the management of backup and monitoring systems.

Profile

• Bachelor's degree in an information technology related discipline.
• Experience in IT support or related fields.
• Familiar with Windows and Mac operating systems, and basic network knowledge.
• Understand Cisco phone system and Domain Account management.
• Experience working in a Chinese company is a must.
• Good communication and writing skills in Mandarin, Cantonese and English are mandatory.
• Have good problem-solving and communication skills.

Job Offer

An opportunity to join a highly rated working environment in a stable financial company.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Steve Lai on +85236022480.