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有「獎」有「識」 建構高效客服團隊
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電訊業務日趨多元化,顧客服務中心 ( Call Centre ) 在人才培訓及支援上亦要相應配合。香港電訊顧客服務中心,便從「識」及「賞」入手......
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【市場消息】 零售業如何吸引顧客及人才?
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香港零售行業有必要轉型以吸引顧客及招攬具潛質的人才,然而調查發現業界目前正面對人才短缺及員工流失率高等重大挑戰......
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