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Call Centre
有「獎」有「識」 建構高效客服團隊
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電訊業務日趨多元化,顧客服務中心 ( Call Centre ) 在人才培訓及支援上亦要相應配合。香港電訊顧客服務中心,便從「識」及「賞」入手......
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Verizon Wireless to shut offices affecting 5,200 workers
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Job Market Trend Report
Verizon Wireless
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Verizon Wireless, the biggest U.S. mobile-phone carrier to close five customer-service call centres in a cost-cutting move.
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ANZ bank considers call-centre job cuts in Victoria
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Job Market Trend Report
ANZ Banking Group
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Australia
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Australia & New Zealand Banking Group, the nation’s third-largest bank by market value, is considering job cuts at its call centres in Victoria.
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As Philippines booms, overseas workers return home
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Featured stories and job trends
Philippines
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Philippine economy
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overseas Filipino worker
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OFW
Filipinos are returning to jobs back home, a sign of confidence in Asia’s fastest-growing economy that for decades has seen millions leave in search of better prospects overseas
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Waiting for the trickle
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Bloomberg
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Philippines
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India
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Philippines’ jobseekers yet to benefit from country’s economic rise as jobless level climbs to second highest in Asia-Pacific.
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