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Tag: Conflict Resolution

What to do when staff can’t stand each other

A communication breakdown can disrupt workflow and see projects delayed or even cancelled. Managers should consider mediation when colleagues can no longer work together professionally. ...

Putting a mediation career together peace by peace

Thanks to saturation advertising on television, radio and even public transport, mediation is in the spotlight, writes Melody TY Leung and Alice KY Wong. ...

East meets West in rich new cultural exchange

Success in business depends to a large extent on interpersonal skills and understanding others, particularly when operating in an international environment with people from ... ...

Giving peace a fighting chance

Being brought up in a solid middle-class family, Louise Chan soon learned about the importance of integrity. To this day, it’s a code by which she lives, in both her career and ... ...

Preparing for FDRC challenges

With the upcoming establishment of Financial Dispute Resolution Centre (FDRC), financial services practitioners are encouraged to ... ...

Know your team, know yourself

Becoming a team player involves committing to group tasks and supporting your colleagues... ...