Job Duties:

• Provide first-line support for IT systems, applications, and hardware.
• Troubleshoot and resolve technical issues related to software, hardware, and network systems.
• Monitor system performance and conduct regular maintenance to ensure optimal functionality.
• Assist in the installation, configuration, and upgrading of software and hardware.
• Maintain documentation of system configurations, procedures, and troubleshooting steps.
  
  

Job Requirement:

• F.5 or above
• At least 1-2 years’ experience in a system support or technical support role
• Strong knowledge of operating systems (Windows, Linux, macOS) and software applications.
• Familiarity with networking concepts and technologies.
• Experience in cybersecurity