Duties: Under the supervision of a manager, the Officer will act as the data centre operations in-charge of the HKEAA.  The job holder will have to lead a team of operators to provide daily operation support and facilities management so as to maintain the IT resources in the data centres and related facilities rooms.  Apart from managing the basic data centre facilities (ventilation systems, temperature and humidity sensors, UPS, fire suppression systems, etc), involvement in IT operations policy and procedure compilation is also required.  Occasionally, he/she will also be assigned to complete data centre or IT infrastructure related projects.
 
Requirements:
(a) A Bachelor’s degree in Information Technology, Computer Science or related disciplines;
(b) 5 years’ working experience with in data centre support and management, including hands-on technical skills in Linux/Unix/Windows systems;
(c) At least 3 years of supervisory/ team leader experience;
(d) Experience with VMware and HCI solution are advantageous;
(e) No overnight work shift is required;
(f) Good knowledge of quality assurance methodology, standards and framework (e.g. ISO20000-1:2018, ISO27001:2013) and ITIL disciplines; and
(g) Good command of spoken and written English and Chinese.
 
Employment Terms:  The remuneration package will be commensurate with qualifications and experience.  Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care.  Future employment may be offered on renewable contracts subject to performance and staffing needs.
 
Date for Application Review: 20 July 2023
Applications would be considered until the post is filled. 
 
A detailed resume including your qualifications and experience, current/expected salary and earliest availability should be sent to the Manager - Human Resources, by quoting the position applied and reference number via email at itd-recruit@hkeaa.edu.hk.  Due to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 10 weeks from the application review date should consider their applications unsuccessful. 
 
The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website (www.hkeaa.edu.hk).