Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility 

* Lead, coach and develop the members to achieve the section’s goals and to complete their responsibilities.

* Promote and encourage open and good communication amongst all levels of members.

* Ensure activities of the Loans Disbursement, Repayment and rollover are completed as per established procedures, policies and guidelines, within specified standards of quality, agreed service level and industry cut-off time

* Act as a main contact point of the section to effectively communicate with internal partners, customers, service providers on relevant matters and inquiries.

* Support any initiatives, new services and perform coordinator role as designated.

* Adhere, provide guidance and ensure section members comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations.

* Escalate exceptional/outstanding/suspicious transactions to section head and other relevant parties where appropriate for necessary action per the Enhanced Incident Escalation/Incident Management Policy

Requirement 

* Degree in recognized Universities 

* At least 8 years of relevant working experience with 3 years’ experience of people management

* Sound experience of banking operations and practices

* Positive attitude, self-motivated with strong analytical mind and creative thinking

* Strong senses of risk control and management

* Good interpersonal, problem-solving skills and negotiation techniques

* Good team player, supportive and flexible to take up unit tasks

* Good communication and presentation skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.