Responsibilities

• Responsible for assigned floors , guest rooms during shift.
• Work closely with the Service Department to ensure correct room status at all times.
• Inspect regularly guestroom corridors and public areas and check all guest rooms ensure highest standard of cleaning of them.
• Responsible for strict key control.
• Report maintenance issues promptly to Property Department.
• Ensure compliance of Lost & Found procedures.
• Keep floor linen rooms neat and tidy.
• Monitor productivity of the unit.
• Assist with team member training and development.
• Provide one to one instruction to team member members when required.
• Take appropriate action to resolve guest complaints.
• Promote the hotel and Hilton products and services.

Requirements

• Minimum 3 years of relevant working experience
• Dipolma holder in Hospitality Management or relevant discipline
• Strong communication and interpersonal skills
• Self-motivated, detail-oriented with strong leadership and problem solving skills
• Previous hotel opening experience will be an advantage.
• Good proficiency in written and spoken in English and Chinese. Putonghua knowledge would be an advantage.
• Less experience will be considered as Assistant Floor Supervisor.

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Interested parties please apply with full resume, present and expected salary to Human Resources Department by clicking [ Apply Now ].