Responsibilities:

• Serve as a dedicated customer contact point to deliver and drive quality cash management services according to segmented services model
• Process the account maintenance of Corporate Banking Services Online and the operation of cash management products
• Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality
• Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and system testing
• Work as a team player with product specialist and relationship manager to conduct client visits and business analysis, review product and services mix in order to achieve revenue growth

Requirements:

• Diploma holder or above
• At least 2-year solid working experience in banking industry, including 1 year  related to cash management, corporate internet banking, remittance, account opening and maintenance
• Good knowledge in accounting
• Good analytical and numerical skills
• Good command of both spoken and written English and Chinese. Mandarin is an advantage.