Besteam Personnel Consultancy Limited
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Besteam Personnel Consultancy Limited

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.

As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.

The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

Senior Manager, Customer Service

Job Requirements

  • Bachelor Degree or above in Sales & Marketing or related disciplines
  • At least 7 years of work experience in account servicing, preferably in Printing / Paper Products industry
  • Willing to stay in our Huizhou plant in Guangdong for 1-2 nights per week
  • Self-motivated with strong presentation skills, result-oriented, analytical thinking and problem-solving skills
  • Strong leadership skills, excellent people management and strategic planning abilities with a hands-on attitude
  • Excellent communicator, confident and have a flair for negotiation
  • Good numeric senses and experience in collaborating with multi-national teams
  • Proficiency in writing and ability to communicate in English and Chinese (Mandarin and Cantonese)

Responsibilities

  • Responsible for all aspects of account management and strategic planning. Serving an existing portfolio of overseas company accounts
  • Oversee the staff development and enhance competitiveness and operations efficiency to drive profitability
  • Lead and mentor the sales team in China, providing guidance, support, and motivation to inspire sales teams to achieve high levels of performance and productivity and promote a culture of collaboration and teamwork
  • Implement and monitor KPIs to assess operational performance and identify areas for improvement
  • Address and resolve service-related issues promptly to meet product and service standard
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services
  • Build and maintain strong client relationships to understand and fulfill their needs

Contact
Edmond So
26275200

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Job level Senior
Work exp 7 Years
Education Bachelor Degree
Location Within Hong Kong
Employment type Permanent
Industry Insurance / Pension Funding (MPF)
Job function Sales / Business Development / Customer Service ( Others )
Sales / Business Development / Customer Service ( Customer service / Sales Support )
Sales / Business Development / Customer Service ( Business Development )
Published On 4 days ago