Responsibilities

• Identify training and staff development needs of front line staff
• Assist team head in formulating training plans and budget
• Design and deliver training courses/programs in line with business needs
• Develop and update training calendar, maintain training record
• Reinforce customer service standard via conduct field coaching and implementing CS programs
• Evaluate training effectiveness and review training programs accordingly
• Organize company activities and employee relations events
• Handles ad-hoc projects as assigned

Requirements

• Degree holder, 4 years solid training experience in developing and delivering retail training programs
• Service-oriented, detail-minded, self-motivated & independent
• Passionate with strong interpersonal and presentation skills
• Good command of written & spoken English and Chinese.
• Proficiency in MS office applications & Chinese word processing
• Less experience will be considered as Learning & Development Officer

We are looking for candidates with vision, energy and a strong fashion sense who want to be part of a dynamic team and create value. We offer career development as well as regional and local advancement opportunities.

We are a Hong Kong-based fashion label established in 2000, currently with operations in Hong Kong, the Chinese Mainland and Japan. We create a culture rather than just a piece of clothing. Our philosophy and personality is unique and our outlook is global, we bring “The Unusual Experience” to our customers.

Interested parties please send your resume with expected salary to Human Resources Department via Apply Now.

Please visit our company website http://www.initialfashion.com for more company information.

All information received will be treated in strict confidence and for recruitment purpose only.