THE OPERATIONS MANAGER SUPPORTS CAFÉ SENIOR LEADERSHIP IN UPHOLDING ALL BRAND STANDARDS AND CORE VALUES, WHILE MEETING OR EXCEEDING HARD ROCK BUSINESS OBJECTIVES.

JOB DUTIES

• Support senior management in building a highly functional team;
• Monitor the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards;
• Serve as a mentor and coach to develop employees into Hard Rock ambassadors and industry leading customer service stewards;
• Foster an environment of customer service in which all team members put the guest first in every situation;
• Possess a self-motivated approach to his/her personal and professional growth;
• Behave professionally and act with integrity and trust at all times;
• Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests;
• Demonstrate strong problem solving skills through ability to diagnose and implement solutions.

SUMMARY

Deliver Results, Action Orientated, Time Management, Confronting Direct Reports, Listening, Guest Focus, Approachable, Integrity & Trust, Motivating Others, Functional/Technical skills, Problem Solving.

Requirement

• At least 5+ years in an Operations Managerial role with high volume exposure in a causal-themed, full-service restaurant.
• Must possess strong communication skills and listening to the details;
• Multiple language abilities is a plus, fluency in English required;
• High level of business acumen and common sense;
• Able to work under pressure. Manage ad-hoc assignments;
• Immediate available is preferable.

** This position is hired to work in Hong Kong only. Candidate must obtain a work permit and eligible to work in HK.**

Apply Method:

Interested parties please send your resume and expected salary by direct clicking “Apply Now” icon or @ gmail.com / WhatsApp to 9809-9481 / Contact us at 2117-3808 / Visit our web site http://www.hardrock.com/cafes/hong-kong-lkf for job inquiries.

Hard Rock is an equal opportunity employer and welcomes applications from qualified candidates with a valid work permit to work in Hong Kong.

Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted within two weeks upon application date. All personal data of unsuccessful application will be destroyed 6 months from the date of receiving the application.