Responsibilities

• Responsible for answering customers’ enquiries and complaints in professional manner
• Troubleshoot for fault case and provide technical support to customer
• Data entry of service registration

Requirements

• Form 5/ DSE or above
• At least 1 year customer service working experience
• Experience in Telecommunication industry would be a definite advantage
• Good telephone communication skills, fluent in Chinese and conversational in English
• Basic understanding on MS Office applications
• Able to work 3-4 days per week

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [ Apply Now ] by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at Apply Now.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.