The Job

• Retrieve voice messages in the IVRS system
• Coordinate with customers and stores for product exchange
• Support and assist the team to handle customer inquire call
• Record the case details in CRM system
• Prepare notes & draft reply message
• 3-month contract basis 

The Person

• Welcome Degree student 
• Positive attitude and pleasant telephone manner
• Customer-oriented with excellent communication and interpersonal skills
• Good command in spoken and written English and Chinese
• Familiar with MS Office applications including Word, Excel and Chinese Word Processing

Please apply in full resume (in Microsoft Word or PDF format) with your employment history, present and expected salary by email by clicking Apply Now. Please quote the reference no. and position title in the email subject.

To find out more about Our Businesses and Our People, please visit our website http://www.dairyfarmgroup.com/

We are an equal opportunity employer. Personal data collected will be kept and handled confidentially by authorised personnel for recruitment purposes only. We will retain the applications of candidates not selected for a period of no more than 24 months. A copy of our Privacy Policy can be accessed by visiting our Company website.