Responsibilities:

• Assist Operations General Manager in management and development of Social enterprises - Tourism & Hospitality, include,
• Setup and operate the Heritage information center and BNB
• Develop and implement service standards, policies, and operating procedures
• Deal with guests, handle complaints and any abnormal / unexpected incidents
• Define pricing strategy, control budget, prepare financial and service reports
• Work multidisciplinary under vocational rehabilitation model to promote disability employment

Requirements:

• Degree holder with at least 5 years’ working experience in Hotel management, Hospitality management or related disciplines
• Excellent written and spoken English and Chinese including Putonghua
• Strong analytical skills with good business and numerical sense, familiar in local market environment
• Good interpersonal and problem solving skills with servant leadership
• Mature, dynamic, self-motivated and able to work independently