Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility
• Perform, according to the established quality and service standards, all general / senior clerical functions assigned by supervisor including system input and authorization, data and information verification, receiving and dispatching of documents, preparation of documents, answering enquiry from internal and external customers and liaison with service provider etc.
• Provide advice and guidance to staff members on daily operations and resolution of problems and exception.
• Escalate to supervisor any exception, problem, error and abnormal transaction identified during processing.
• Suggest improvement opportunity to supervisor when applicable.
• Co-operate with team members to achieve the tasks assigned by supervisor.
• Achieve the defined KPIs.

Requirement
• Secondary School graduation
• Minimum 2 years experience in trade related banking operations.
• Capable to work effectively under pressure and tight deadline.
• Average skill in leadership and organization.
• Good written English and Chinese.
• Good spoken English, Cantonese and Mandarin.
• Adequate trade operations experience.
• Average knowledge on trade related international rules, regulations and practices.
• Average knowledge on statutory rules and regulations.
• Strong sense of risk and fraud control.
• Good PC skills.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.