Responsibilities

• To comply with the bank policies, regulatory requirements and ORM framework. And to report any operational issues and outstanding transactions/ reconciliation breaks timely
• To achieve 15% efficiency gain in Cash Management Operations as a whole
• To process the following corporate cash transactions with the overall accuracy rate at 99.5%, according to SLA with deviation lower than 5%, and with less than 3 reported complaints addressed to Head of T&O

- Paper Cheque Clearing

- Electronic Clearing (ECG, SACR, DDI, DDA, CCASS, IAH, SCI, SEPS, EPS)

- In-House Transfer

- Cheque Deposit

- Customer Payroll/ Autopay/ Direct Debit Collection

- Cheque Issuance

- E-banking Transactions (GEB)

- Transaction Charges/ Service Fees Settlement

• To make referral to Business Units/ Branch Banking/ Transaction Banking (Client Access) for any irregularities/ exception, and follow up the required clarification/ approval
• To investigate a/c reconciliation breaks and make any necessary adjustment in a timely manner
• To handle enquiries from internal customers about the corporate cash transactions
• To prepare management information (MI) report & provide administrative support, such as the daily filing, monthly archival, records maintenance
• To participate in user acceptance test (UAT), business contingency plan (BCP) drills and ad hoc project/ assignment

Requirements

• University degree in a financial discipline preferred
• Minimum 1 year prior experience in a corporate cash role, ideally in international/ foreign bank
• Good knowledge of corporate cash operations
• Good interpersonal and communication skills
• Proficiency in English and Chinese
• Excellent work ethic
• Detail-minded, good analytical and follow-up skills
• PC applications (MS Office)
• A self-starter and team player
• Ability to work independently