Job duties:

• Design, configure, and deploy voice communication systems, including VoIP, SIP, and PBX technologies.
• Install, configure, and maintain voice network devices, such as routers, switches, and voice gateways. 
• To monitor and supervise day-to-day support and troubleshooting and operations activities in voice network infrastructure. 
• To develop, maintain and review technical standards, policies and procedures of voice network infrastructure. 
• To work independently on evaluating, testing, installing, configuring and deploying hardware, software, firmware updates of voice network infrastructure devices. 
• To take the primary role in evaluating, developing and implementing new technologies and solutions to meet new business requirements. 
• To provide guidance, instructions and advice to team members to build the knowledge base. 
• To prepare accurate voice network documentation and reporting

Job Requirements:

• Higher Diploma or above of Computer Science, Information Technology, or a related field.
• Proven experience as a Voice Network Engineer or similar role.
• In-depth knowledge of voice network protocols and technologies, such as VoIP, SIP, PBX, and voice gateways.
• Strong understanding of network infrastructure, including routers, switches, and firewalls.
• Experience with network monitoring and performance analysis tools.
• Familiarity with network security principles and best practices.
• Excellent problem-solving and troubleshooting skills.
• Relevant certifications, such as CCNP Voice or CCIE Voice, are a plus.
• Self-motivated with excellent interpersonal and communication skills. 
• Good command in both written and spoken English and Chinese.

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