Job duties:

• Monitor the network infrastructure and identify and troubleshoot network issues.
• Implement solutions to resolve/mitigate network issues and ensure efficient network operation.
• Provide 1st tier technical support for network-related issues.
• Collaborate with 2nd tier technical support for issue escalation.
• Engage and develop positive relationships with customers and partners.
• Document updates on network configurations, inventory, changes, and procedures.
• Respond to network-related emergencies.

Requirements:

• At least 3 years of experience as a network engineer
• Higher diploma in Computer Science, Information Technology, or a related field.
• Professional Certifications such as CCNP/HCIP is mandatory
• Working location: HK Airport

Please send updated resume with expected salary in word format via email: Apply Now