Bank of Communications (Hong Kong) Limited
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Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.

Manager, Operations (Retail Banking)

Responsibilities:

  • Monitor branches on compliance and operational risk management with emphasis on risk control excellence
  • Assist to manage branch network for efficient and effective daily operation
  • Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
  • Responsible for performing analysis and liaising with business stakeholders to enhance operation solutions to address retail banking business needs
  • Participate in business process re-engineering or compliance initiatives in accordance with Bank’s direction


Requirements
:

  • Degree holder in Business Administration or related disciplines with minimum 5 years’ experience in retail banking branch operation management or frontline operations experience
  • Knowledge in retail banking products and related business processes will be an advantage
  • Strong organizational, analytical, time management skills and risk awareness
  • Possess strong interpersonal skills and able to work well with all levels

Candidate with less experience will be considered as Deputy Manager, Operations



Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
 
Job level Middle
Work exp 5 Years
Education Bachelor Degree
Location Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance ( Retail Banking / Branch Banking )
Banking / Finance ( General / Operations )

Sales / Business Development / Customer Service ( Customer service / Sales Support )
Published On 28/3/2025