Information Technology Officer (User Support) (PR0298/22-23)

The appointee will be responsible for:
a) IT user support, including online lessons and events support;
b) IT equipment procurement, installation, configuration, administration and maintenance;
c) periodic checks and diagnosis of IT facilities, trouble shooting of hardware and software issues;
d) inventory records of hardware and software;
e) computer systems information security risk identification and analysis;
f) server administration, user authentication and accounts management; and
g) in-house computer user trainings.

Applicants should have a recognised degree in IT, Engineering or related disciplines. They should have at least three years of work experience. The appointee should possess good communication and problem-solving skills with patience, and ability to meet deadlines and multitask. Shortlisted candidates will be invited to attend a written test.

The initial appointment will be offered on a fixed-term contract of two years. Re-appointment thereafter will be subject to mutual agreement and availability of funding.

Candidates with less work experience will also be considered.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System (https://jobs.hkbu.edu.hk). Those not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University's Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/pics.

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the positions are filled.