Established in 1963, Heep Hong Society is a leading education and rehabilitation organisation committed to helping children and youth of diverse needs. We offer professional assessment, guidance, training and family support, thereby contributing to an inclusive society. Our 1,300+ multi-disciplinary team serve more than 15,000 families every year at over 60 service units, as well as mainstream kindergartens, primary and secondary schools. We invite applications for the post of Head of Information Technology

As a member of the Senior Management Team, the key responsibilities include:

• To lead, formulate and implement IT strategy and action plans of IT initiatives/projects/infrastructure for enabling the organization to enhance its service performance and operational efficiency.
• To oversee the IT Department in maintaining and driving the operational excellence of project management, infrastructure, application, system and technical support, and be responsible for the job allocation, coaching, supervision and training of its team members.
• To formulate and develop the IT strategic plan and policy dovetailing the organization's strategic plan, and work closely with user group and vendors to ensure smooth support on project changes and any project initiatives.
• To stay abreast of upcoming system solutions, trends and new technology available in the market in formulating IT strategies to the management and Information Technology Committee, including goals, priorities, policies and cost management to achieve optimal performance such as reliability, efficiency, recoverability and innovation.
• To plan, direct and coordinate activities such as proposal writing, tendering, vendor sourcing to ensure that goals or objectives of projects are accomplished within prescribed time frames and budget, liaise with vendors and other departments/users for system enhancements and development, use stakeholders' feedback for continuous improvement.
• To prepare and manage IT budgets and expenses and maintain accurate inventory records.  
• To identify, assess, monitor, and mitigate risks relating to IT security, software and hardware management, etc.
• To maintain the operational efficiency by reviewing and advising on the procurement and maintenance of hardware, software, network system and IT applications.
• To provide user training, professional advice and support to the departments and service units on matters relating to IT such as corporate website, social media, online donation and payment, training platform, etc. 

Requirements:

• Bachelor degree holder in Computer Science/Information Technology or equivalent
• At least 8 years’ relevant experience of which 5 years are gained in a managerial capacity
• Solid experience in IT planning & management, project management, network & server administration, security & monitoring, and help desk support management
• Proven track record in managing multiple projects and priorities. Willingness to work under pressure.
• Knowledge of Network infrastructure, firewall, VPN, Anti-spam, Anti-virus, and IT security
• Energetic, proactive, resourceful, and a strategic thinker
• Strong team leadership and ability to develop, coach and inspire team for high performance  
• Ability to establish and maintain effective working relationships at all levels of the organization. Strong relationship building and team collaboration skills.
• Good command of both written and spoken English and Chinese

Application deadline: 16/07/2023

We provide equal employment opportunities to all employees and applicants. For interested parties, please send the applications by clicking Apply Now

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