Job Responsibilities

• Achieve high level of guest satisfaction in a courteous and friendly manner
• Prepare all the arrival arrangement and process check-in & out for VIPs
• Ensure VIPs receive prompt attention and personal recognition throughout the hotel
• Ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently
• Update the guest preference, feedback and comments on to the guest profile section
• Provide support and assist Front Office operation during peak periods

Job Requirements

• Holder of Diploma or above in Hospitality or Tourism Management or relevant disciplines
• Minimum 2 years' related working experience in Front Office department
• Good in spoken and written English and Chinese, ability to speak other languages are highly preferred
• Mature, service-oriented, pleasant personality with excellent communication and interpersonal skills
• Able to work on shifts (Non overnight shift)

We offer attractive competitive salary and benefits package as

• Starting with 14 days annual leave
• Birthday leave
• Marriage leave
• Compassionate leave
• Duty meal
• Discretionary year-end bonus
• Medical insurance
• Group Life & Personal Accident insurance
• Education subsidies

Contact Us:

Interested parties please apply with your application letter, resume, current and expected salary, and availability by clicking Apply Now For more information, please contact our Human Resources Department at 3610-0063. 

有意者請將申請信、個人履歷、要求待遇及可到職日期郵電郵至 Apply Now。 詳情可致電3610-0063 與人力資源部聯絡。

We are an equal opportunity employer & welcome applications from all qualified candidates. The information provided will be treated in strict confidence & be used only for consideration of your application for relevant / similar posts within the Emperor Hotels Group. Applicants not hearing from us within four weeks may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of six months.

英皇酒店集團為一間著重平等機會機構，歡迎有意投身酒店業的求職人士，加入我們的團隊。所有經招聘所獲得的資料只用作集團招聘及有關之用途。如申請者於四星期內未接獲通知，即表示該申請未能成功。其資料將會保存六個月後銷毀。