Are you looking to build a rewarding career in the banking industry? Our client, a reputable financial institution, is currently seeking a General Banking Officer to join their esteemed team.

Responsibilities:

• Provide professional assistance to customers by addressing inquiries, offering guidance on banking products and services, and helping them make informed financial decisions.
• Handle loan applications, assess creditworthiness, and coordinate with internal departments for approvals and disbursements.
• Promote and cross-sell a full range of banking products and services to achieve individual and team sales targets.
• Resolve customer concerns promptly and effectively to ensure a high level of satisfaction and long-term client retention.
• Stay current with industry trends, regulations, and compliance standards to ensure adherence to internal and external requirements.
• Collaborate closely with team members to achieve departmental goals and maintain a strong team spirit.

Requirements:

• HKDSE or equivalent qualification.
• IIQE (Papers 1, 2, 3) or HKSI (Papers 1, 7, 8) qualifications are an advantage.
• Fluent in Cantonese, with good command of English and Mandarin.
• Strong analytical skills and ability to recommend appropriate financial solutions based on client needs.
• Excellent interpersonal and communication skills; capable of building strong, long-lasting relationships with clients.
• Professional, ethical, and committed to maintaining client confidentiality.

Benefits:

• Competitive salary and attractive benefits package
• Opportunities for career development and advancement within the bank
• Comprehensive training resources
• Medical insurance coverage

• 為客戶提供專業協助，解答查詢，提供有關銀行產品與服務的資訊，協助客戶作出明智的財務決策。

• 處理貸款申請，評估信貸狀況，並與內部部門協調貸款批核及發放流程。

• 推廣及交叉銷售各類銀行產品與服務，以達致個人及團隊銷售目標。

• 及時有效地處理客戶投訴或問題，確保高水平的客戶滿意度及長期關係維持。

• 緊貼銀行業發展趨勢、法規及合規要求，確保各項業務符合內部及外部標準。

• 與團隊緊密合作，共同達成部門目標，建立良好團隊合作精神。

• 中學文憑或同等學歷。

• 持有 IIQE（第1、2、3卷）或 HKSI（第1、7、8卷）資格者優先考慮。

• 能操流利粵語，並具良好英語及普通話能力。

• 具備良好分析能力，能根據客戶需求提供合適的財務方案。

• 出色的人際關係及溝通技巧，能與客戶建立長遠且穩固的關係。

• 專業誠信，重視客戶資料保密。

• 具競爭力的薪酬及完善的福利制度

• 良好的晉升及職業發展機會

• 全面的在職培訓資源

• 醫療保險福利

To apply, please click "Apply Now" or send your resume directly to carmen.ng@kos-intl.com. Only shortlisted candidates will be contacted for an interview.

Click "Apply Now" to apply for this position or call Carmen Ng at +852 3180 4923 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.