AXA HONG KONG

Digital Business Analyst

Job Details

Company Overview

Responsibilities:

Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project

Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects

Participate in market research & competitor analysis on the digital journeys available

Provide recommendations based on the analytical data, market research for the UI / UX

Working on gathering & document requirements, process maps, user journeys, user stories for development, collaboration with analytics team for application activity tracking

Working with UI / UX team to define the wireframes & prototype, review & finalize the user journey after liaising with relevant stakeholders

Participant in scrum team ceremonies to follow up on the progress

Create testcases (functional, non-functional & UI) based on user stories and perform testing

Update training materials & conduct end user and stakeholders training

Analyze digital journey effectiveness by reviewing the usage, drop off based on analytical data

Requirements:

Bachelor of Business Administration, computer science, engineering or equivalent
1-3 years of experience in business analysis & digital transformation
Tech savvy with quick learning & adapting to changes quickly
Experience in insurance or financial service industry will be an advantage
Ability to work under pressure, handle business stakeholders & advocate our platform usage
Strong business acumen, optimistic & open to constant learning
Resilient, quick learner, good team player
Fluent in Cantonese & English

Additional Information

Work Exp

No work experience

Education

Bachelor Degree

Employment Type

Full Time

Location

Within Hong Kong

Job Level

Entry

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