AXA HONG KONG
Digital Business Analyst
Job Details
Company Overview

Responsibilities:


  • Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project
  • Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects and campaigns
  • Conduct market research & competitor analysis on the digital journeys available
  • Provide recommendations based on the analytical data, market research for the UI / UX
  • Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for digital projects
  • Working on gathering requirements by understanding business rationale, document requirements, process maps, user journeys, user stories for development, collaboration with analytics team for application activity tracking
  • Working with UI / UX team to define the wireframes & prototype, review & finalize the user journey after liaising with relevant stakeholders
  • Work closely & participate in scrum team to contribute to overall feature delivery
  • Create testcases (functional, non-functional & UI) based on user stories, identify test data and execute the test cases & capture evidence
  • Update training materials & conduct end user and stakeholders training, internal teams training & arranging for a handover
  • Analyze the effectiveness of digital journey by reviewing the usage, drop off based on analytical data

    • Qualifications:


  • Bachelor of Business Administration, computer science, engineering or equivalent
  • 1-2 years of experience in business analysis & digital transformation
  • Tech savvy with quick learning & adapting to changes quickly
  • Experience in insurance or financial service industry will be an advantage
  • Ability to work under pressure, face & handle clients & business stakeholders to advocate our platform usage
  • Strong business acumen, optimistic & open to constant learning
  • Resilient, quick learner, good team player
  • Fluent in Cantonese & English
    • Additional Information
    Work Exp
    No work experience
    Education
    Associate Degree
    Employment Type
    Full Time
    Location
    Within Hong Kong
    Job Level
    Middle
    Published On
    11/11/2022
    Job Ref. No.
    220009S9_33476
    Industry
    Insurance / Pension Funding (MPF)
    Job Function
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    Digital Business Analyst
    AXA HONG KONG
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