Our client, one of the leading data centre providers in the market is looking for a customer success manager to support and build relationships with their customers in Hong Kong.

Client Details

Our client is a multinational company. Their mission is to provide the best and most innovative IT/data center solutions for many giant companies in the tech and finance industry. They have already set foot in the APAC markets, and Hong Kong is one of them. They are currently looking for a customer success manager to join them! So, if you are looking for an innovative and challenging working environment, you are at the right place!

Description

As the Customer Success Manager, you will work closely with the Head of Customer Success to whom you report. Your primary responsibilities include building and sustaining relationships with existing customers and looking for new customers. As you are the core of customers loyalty, you will need to communicate regularly customers feedback and insights to all relevant team members in the company. You will also need to work closely with the sales team to drive sales growth in Hong Kong.

Profile

You must be a university degree or above holder with at least 5 years in customer service or key account management, preferably in telecommunication or data centres providers companies. Our client values both soft and hard skills strongly. If you are a strong team player who loves building solid relationships with people, you should apply for this job!

Job Offer

Our client offers an attractive salary with incentives and a fast-learning environment that can accelerate your career growth. In addition, you will be working with people across the company to drive business growth, which can further deepen your learning curve.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Maggie Yeung at +852 3412 4856.