Job Description

Responsibilities

• Deliver prompt and effective support to clients regarding inquiries and issues related to MPF administration, both verbally and in writing
• Provide professional responses and suggest solutions to customer inquiries
• Collaborate with other departments to address customer inquiries and follow-up, which may involve gathering additional information or conducting investigations
• Assist other teams as needed in resolving inquiries or complaints
• Take on ad-hoc projects as assigned

Requirements

• Higher diploma or degree holder, or relevant experience in a related field
• Strong interpersonal and communication skills, with fluency in Cantonese and English; proficiency in Mandarin is a definite advantage
• At least 1 year of experience in customer service or teller roles
• Customer-focused mindset with a dedication to delivering high-quality service
• Self-motivated and adaptable to a service-oriented environment
• Experience in the MPF sector is a plus
• Fresh graduates are encouraged to apply
  
  
  
  

Interested parties please send your application letter and full resume with current / expected salary and availability by clicking Apply Now.

Information collected will be treated in strict confidence and only be used for recruitment purposes.