Job Duties

• Handle daily email and in-game enquiries within service level
• Process all payment issues in a timely manner
• Handle outgoing communications with players for designated purposes
• Prepare reports and updates on regular basis
• Provide suggestions to enhance existing product and customer servicing workflow
• Support and service 6waves customer needs
• Handle Ad-hoc projects

Job Requirements

• Form 7 or above
• With 1 to 3 years relevant working experience
• Enjoy playing mobile/social/online games
• Strong understanding of Internet technologies
• Excellent communication and organization skills
• Excellent analytical skills
• Good command of spoken and written English and Chinese
• Organized, self-motivated, enthusiastic and proven rapid learning capability
• Focused and possess an eye for accuracy and details
• Shift duties may be required