Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
- Introduce digital banking services to customers in bank hall
- Enhance digital customer services experience and collect customer feedback/ suggestions for improvement
- Handle customers' esquires and escalate when appropriate according to supervisor’s guidance
- Support branch administrative and operational duties as required
- Secondary education or above
- Minimum 1 year’s customer service experience
- Digital savvy and familiar with using smartphones and apps
- Good command of spoken English, Chinese and Putonghua
- Good interpersonal and communication skills
- ECF achievement is the definite advantage
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
| Job level | Entry |
|---|---|
| Work exp | 1 Year |
| Education | F.5 - F.7 or DSE |
| Benefit | |
| Location | Within Hong Kong |
| Employment type | Full Time |
| Industry | Banking |
| Job function | Banking / Finance ( Others ) Sales / Business Development / Customer Service ( Customer service / Sales Support ) |
| Published On | 2 days ago |