Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.

As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.

The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

Job Requirements

• Bachelor’s degree in Computer Science, Information Systems or related disciplines.
• At least 3 years working experience in public cloud infrastructure (Azure/AWS/Alibaba Cloud).
• Familiarity with Azure/AWS/Alibaba cloud network configurations, app services and virtualization technologies.
• Strong problem-solving skills and the ability to investigate and resolve cloud-related incidents.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Knowledgeable in cloud security practices.
• Relevant certifications in public cloud platforms (Azure/AWS/Alibaba) are a plus.
• Proficient communication skills in English and Chinese including Mandarin
  
  

Responsibilities:

• Provide technical support and troubleshoot issues related to cloud infrastructure, network and security services, and applications.
• Ensure system availability and performance: Monitor and maintain the health and performance of cloud-based systems and applications. Proactively identify and resolve any performance bottlenecks or availability issues.
• Perform incident management: Investigate and resolve technical incidents, working closely with cross-functional teams to ensure timely resolution and minimize business impact. Document incident details and contribute to the creation of incident response procedures.
• Conduct root cause analysis: Analyze complex technical issues and conduct root cause analysis to identify underlying problems. Collaborate with development teams to implement long-term solutions and prevent recurrence of issues.
• Implement and maintain automation: Develop and maintain scripts, tools, and automation workflows to streamline cloud infrastructure management tasks.
• Collaborate with cross-functional teams: Work closely with development, operations, and security teams to ensure seamless cloud services and systems integration. Participate in cross-functional projects and provide technical expertise as needed.
  
  

Contact
Edmond So
26275200