HANG SENG BANK

Client Manager

Job Details

Company Overview

Global Banking Division – Global Banking COO Office

Hang Seng's Global Banking business provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, Hang Seng offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products. Our experienced and knowledgeable professionals understand the specific requirements of our customers and are committed to providing tailor-made financial packages in their best interests.

We are currently seeking a high caliber professional to join our department as Client Manager.

Principal responsibilities

Lead a team to complete the Customer Due Diligence (CDD) / Know Your Customer (KYC) for corporate clients
Complete customer due diligence process for the department in compliance with the compliance / Group's requirements
Review and update KYC profiles for new and existing clients in a timely manner and adherence to review schedule
Maintain high standards of internal control and drive consistency and common standards across all business segments
Actively participate in CDD related process reviews for corporate customers with an aim to comply with regulatory or policy changes, as well as to improve customer experience and service turnaround time

Requirements

University degree in Business Management, Banking, Finance or a related discipline OR other relevant qualifications preferred
Minimum of 5 years' experience in banking industry with experience in customer due diligence
Sound knowledge in Anti Money Laundering (AML) / Know Your Customer (KYC) regulatory requirements on corporate customers
Strong self-motivation with good interpersonal and analytical skills
Strong attentiveness to detail, with ability to work independently and under pressure
Strong Compliance and risk management mindset
Proficiency in both English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Additional Information

Work Exp

5 Years - 15 Years or above

Education

Bachelor Degree

Employment Type

Full Time

Location

Within Hong Kong

Job Level

Middle

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