HONG KONG EXCHANGES AND CLEARING LIMITED
Associate/ Officer, Clearing Infrastructure, Products & Services (Hotline & Training)
Job Details
Company Overview

Job Responsibilities:

  • Provide customer support and hotline enquiries relating to derivatives and securities clearing and settlement (DCASS/CCASS/China Connect) of Clearing Participants as well as query from retail investors with respect to Investor Account Service (IP).
  • Design and develop training/presentation materials focus on DCASS, CCASS and IP and to lead training sessions / seminars independently for internal teams and Clearing Participants  
  • Keep abreast of participants’ service requirements on Hotline and Training services
  • Assist in projects/system enhancement and support user testing
  • Undertake other special or ad hoc projects as assigned
Job Requirements:
  • University Degree or equivalent qualifications
  • At least 3 years’ working experience in securities/derivatives clearing, settlement operation, hotline services and training delivery
  • Strong knowledge and experience in derivatives operations preferred.
  • Good command of spoken English, Cantonese and Putonghua
  • Conversant with MS Word/Excel/PowerPoint
  • Good interpersonal and communication skills
  • Candidate with less experience will be considered as Officer

 

Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful.  Personal data provided will only be used for the purpose of employment application to HKEX.

Additional Information

Work Exp
2 Years - 6 Years
Education
Bachelor Degree
Location
Central
Job Level
Entry
Published On
11/2/2019
Job Ref. No.
IRC3912
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Associate/ Officer, Clearing Infrastructure, Products & Services (Hotline & Training)
HONG KONG EXCHANGES AND CLEARING LIMITED
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