Responsibilities

• Regulatory & Compliance awareness- To ensure staff awareness to comply the Bank’s policy as well as regulatory requirements
• Review system functionalities/ workflow, processes/ policies and drive on-going improvement for operational effectiveness and efficiency, risk mitigation and regulatory compliance
• Review system specification & process design, and work closely with the stakeholders (e.g.
• Transactions Banking (Products), Services Management & Process Design, ISTOA, Internal Audit) to formulate & implement new processes and controls in order to meet the new regulatory requirements, new business/ industry-wide initiatives, and business growth
• Manage and oversee the UATs/ BCP drills pertaining to the Core Banking and all relevant downstream systems & processes
• Engage, coach and supervise the team for new initiatives/ processes/ policies, and on-going improvement
• Efficient Operations Support to branches and business units in Customers’ Account Opening and Static Data Maintenance in various systems, Administration Support for Audit Confirmation, Company BR search and ensure the KPIs set for the team are met
• With CDD document knowledge, perform the KYC checking in relation to correspondent banking business such as RMA set up and OGR. Also, opening of Nostro or Vostro accounts
• To approve all transactions input by maker for BWCIF, FITAS, SVS, RBK, GTD, FPS and all relevant systems
• Be a checker to support E-Banking (GEB) process on customer registration, token issuance, dispatch of token letter and User ID letters to customers as well as parameter set up in various systems. Daily reconciliation task and Token management
• Prepare and sign Audit confirmation report for customers by retrieving the relevant information from respective data base and relevant supporting units; arrange debit charges and reconciliation
• Handling Government request, ICAC / Search Warrant / Court Order / Injunction Order / Liquidation. Also, support ORO – bankruptcy checking and uploading on Core Banking systems
• Conduct the AML name screening and check customer database against alert info received from compliance/ head office/ solicitors / ORO
• Prepare report and reconciliation on a regular basis
• Prepare Monthly MIS reports to Head of T&O
• Ensure deliverables comply with policies, methodologies, procedures and standards
• Other duties, to be assigned by management

Requirements

• University education in Business Administration, banking or finance-related discipline.
• Minimum 10 years’ experience in back office support function, of which at least 5 years of management experience
• People management with supervisory and problems solving skill
• Excellent communication skill
• Meticulous with an analytical, logical and skeptical mind
• Proficient in English and Cantonese with good communication skills
• Proactive, able to work independently and meet UAT / project deadlines
• Good PC skills in MS Word, Excel, Access and Chinese char typing preferable
• HK AML/CFT knowledge