Crowne Plaza Hong Kong Kowloon East
Assistant Reservations Manager
Job Details
Company Overview
Job Responsibilities
- The use of sales techniques and sales room to promote IHG products and services
- Record and process reservations made by phone/fax/email
- Maintain knowledge of special rates/ offers/ promotions and monitor reservation levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (e.g. to travel agents, business houses etc)
- Prepare reservation sales reports
- Liaise with related department for all reservations requiring credit approval
- Works with superior in the preparation and management of the Department’s budget
Job Qualification
- High School or Vocational Certificate in Hotel Management, Business Administration, or related field Good communication and negotiation skills
- 2 years related experience or one year reservations/front office experience including supervisory experience, or an equivalent combination of education and experience
- Able to speak, read and write English and Putonghua.
- Excellent PC skills (including MS Office, Opera)
- Less working experience will be considered as Reservations Supervisor
In return, we’ll give you a generous financial and benefits package including healthcare support, mandatory provident fund scheme, dining privileges, hotel discount worldwide and the chance to work with a great team of people.
So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
To find out more about us and to apply for this or any other jobs with IHG please contact us by clicking "Apply Now" or visit www.ihgjobs.hk.
Additional Information
Education
Diploma / Certificate
Employment Type
Full Time
Languages
Chinese - Mandarin
,
English
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