Responsibilities:

• Oversee the operations of all training centers
• Be a senior advisor, leader and coordinator of the Operations on queries pertaining to operational matters
• To control and maintain the operation smoothly and upkeep the service standard to both internal and external customers
• Monitor daily operation including project planning, resources allocation, quality management and report generation and data analysis
• Enhance the efficiency and effectiveness of the operational flow
• Prepare operations reports and cost analysis for management’s review
• Monitor and synergize the operations resources and costing
  Discuss with internal and external customers; investigate and address problem cases in timely manner

Requirements:

• Degree holder in operations discipline or equivalent
• 3 years of office administration experience from MNC or sizeable organization; at least 1 year at supervisory level
• Experience in learning center management is an advantage
• Able to work under pressure and in fast-paced environment; university/institution setting is a plus
• Good communication and interpersonal skills
• Good command of English and Chinese; Mandarin is plus
• Strong sense of responsibility, ownership; well-organized with team spirit
• Good analytical and problem solving skills in a sensible and professional manner
• Computer literate, proficient in MS Word, Excel