Job Description

• To oversee all daily activities of Front Office operation including other operations where applicable
• Ensure positive guest experience by maintaining high-quality facilities & services
• Proactively monitor cost and expense control systems and procedures to achieve highest possible profitability
• Building a strong and effective team. Keep driving the team to perform the best they can for the benefit of hotel revenue and reputation
• Managing budgets & financial plans as well as controlling expenditures
• Addressing problems & troubleshooting, play a significant role in long-term planning, including an initiative geared toward operational excellence
• Dealing with contractors & suppliers
• Ensuring security & safety measures, aware of and take steps to comply with relevant laws

Job Requirement:

• Five years or above experience at hotel Front Office operations with two year experience at Front Desk supervisor
• College or University Degree
• Excellence command of English, Chinese & Mandarin
• Strong interpersonal skills and leadership ability with positive attitude
• Mature & independent with excellent communication and diplomacy skills. Ability to “take charge” where necessary and resolve guest problems and concerns
• Shift duty is required
• Candidate with less experience will be considered as Supervisor / Officer

Working Location:

• Causeway Bay

Benefits

• Double Pay
• DiscretionaryBonus
• Medical Scheme and Life Insurance
• Meal Allowance

Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to click Apply Now.