Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China, and also acted as one of the country’s banknote-issuing institutions. The bank was listed on the Stock Exchange of Hong Kong Limited and the Shanghai Stock Exchange in June 2005 and May 2007 respectively. At present, apart from Tibet, BOCOM comprises 30 provincial branches across provinces, municipalities and autonomous regions, plus a network of 2,637 operating locations in 173 cities and 112 counties nationwide. Beyond China, BOCOM has established overseas centers in Hong Kong, New York, San Francisco, Tokyo, Singapore, Seoul, Frankfurt, Macau, Ho Chi Minh City, and Sydney; one subsidiary bank in the U.K. and one representative office in Taipei. BOCOM’s development strategy is to become a first class listed universal banking group focusing on international expansion and specializing in wealth management.

• Responsible for reply letters , handle account enquiries, written enquiries/correspondences from various units/ external parties, e.g. regulatory bodies, solicitors, etc.
• Process court order / search warrant against our customer account(s)
• Block account for deceased/ bankrupt/ liquidation/ tax recovery
• Retrieve required account information/ documents from various systems
• Take up other duties and ad-hoc duties as assigned
• Degree holder or above in Business Administration, Finance or equivalent qualifications at HKQF level 5
• Minimum 1 years’ relevant working experience preferably gained from banking
• Self-motivated, innovative, detail-minded and with strong analytical skills
• Good command of both spoken and written Chinese and English

Candidate with more experience will be considered as Deputy Manager, Frontline Support Services.