Responsibilities:
• Perform Project management on application related projects / change management for all implemented solutions by adopting SDLC methodology
• Ensure assigned IT systems are function and are implemented as planned by performing system acceptance test, deployment and configuration setup
• Provide end user support for system problems including investigating root cause and suggesting solutions for problems
• Manage user new change requests through collection and analysis of user’s requirements, design suitable solutions, prepare functional specification and allocate programming tasks amongst internal development team and external vendors
• Ensure the existing IT systems performance by conducting periodical testing and monitoring
• Enable end users’ competence on the targeted IT system by preparing training documents and conducting training course
• Develop IT operations service standard operating procedures (SOPs) and best practice including the provision of written protocols
• Propose qualified vendors, negotiate service agreements and monitor service provided ensuring these meet with the agreed service level
Requirements:
• Degree in information system, Computer Science or related discipline
• Possess a minimum 3 years related working experience, with experience in retail POS, scale label system and/or loyalty solutions is an advantage
• Hands on experience in retail POS(TP.Net is preferable), scale label system, loyalty solution system, data analysis, maintenance and integration with ERP system and BI system preferred
• Knowledge in omni-channel / digital / e commerce will be an asset
• Able to handle multiple tasks under a tight schedule and rapidly changing environment while maintaining attention to details and accuracy
• Good interpersonal skills and problem solving skills, sensitive to business priorities, analytical and accountable
• Strong sense of responsibility, proactivity of exploring and flexibility
• Proficient in MS office software applications include Excel and Word
• Good command of written and spoken English and Chinese. Mandarin would be an advantage
We offer competitive remuneration package and good prospects to the right candidates. Interested parties please send your full resume with expected salary to apply by clicking Apply Now
*Data collected will be kept confidential and used for recruitment purposes only.