APL Logistics SCS Hong Kong Limited
Advisor, Customer Implementation (Asia)
Job Details
Company Overview
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Job Description
This position is responsible for on-boarding new accounts, implementing internal initiatives, solutions or programs for APL Logistics with focus on successful execution and management of implementation. It involves:
- Working closely with various stakeholders e.g. customer, commercial, operation, IT etc. to determine scope and requirements.
- Preparing project charters, implementation plans, executive summaries, etc., building project teams, monitoring project scope, cost and timeline, and reporting to committee or management team.
- Roll out the project to stakeholders and lead in identifying best practices, improvements as part of post implementation of accounts or internal initiatives.
Key Accountabilities
- Lead, organize and communicate new customers/customer programs and
internal initiatives for timely delivery and quality implementation. - Coordinate and lead efforts with Commercial, Operation, IT and other internal resources on preparation and flawless execution of projects, ensuring that resource are available and properly allocated to the project.
- Ensure that all projects are delivered on time, within scope and within budget.
- Assist in the definition of project scope and objectives, involving all relevant
stakeholders and ensuring technical feasibility. - Successfully manage the relationship with the clients and all stakeholders by conducting regular meetings, updates.
- Determine key success factors applied to account implementations.
- Perform post-implementation analysis and reviews.
- Perform risk management to minimize project risks. This includes finding
alternate solutions that may resolve the issues impacting the project delivery. - Create and maintain comprehensive project documentation.
- Review training needs and conduct training for teams to enhance the project management/implementation skills.
Requirements
- Bachelor's Degree or equivalent in Engineering, Logistics, Supply Chain
Management or related field. - Minimum 8-10 years of experience working in multinational corporations;
preferably in transportation or supply chain industry. - Minimum of 5 years of project management experience; preferably in global transportation.
- Prior and grounded understanding and experience in managing systems,
business implementation and customer onboarding. - Solid operation experience and product knowledge.
- A proven track record of delivering timely project implementation.
- Strong stakeholders’ management skills for both internal and external
stakeholders. - Excellent communications and persuasive skills to communicate change at all levels within the organization.
- Entrepreneurial mindset and results oriented effort for others and self.
- Proficient in the use of technological tools.
- PMP / PRINCE II certification is a plus.
- Experience in managing and directing resources.
We offer attractive remuneration package including guarantee and variable bonuses, comprehensive benefits programs and tax effective scheme to the right candidates. Please apply with full resume indicating current and expected salary through Apply Now. Please state the reference number on the subject line of the email. Only shortlisted candidates will be notified.
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies; a copy of which will be provided immediately upon request.
Additional Information
Education
Bachelor Degree
Employment Type
Full Time
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