The Job

• Client: A Virtual Bank
• Position: Customer Services Executive / Senior CS Executive / CS Supervisor
• Responsibilities: Answering incoming inquiries on virtual banking services through phone, email, online chat of customers.
• Salary: 16-24+. 5-day, medical, bonus

Requirements

• Tertiary educated. Overseas educated will be an advantage
• Banking experience is a must
  • Customer Services Executive: Minimum 0.5 year experience
  • Senior CS Executive: 2-3 years experience
  • CS supervisor: 4 years experience or above.
• Excellent communication and customer service skills
• Excellent command of spoken and written English and Chinese
• Willing to work on shift hours