SWIRE PROPERTIES LIMITED
Senior Customer Services Officer (Ref.:1/SCSOCP/7AO)
Job Details
Company Overview

We are now looking for a talented Senior Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for maintaining the operations and the performance of the customer services counters in Cityplaza mall, including arranging roster, coaching subordinates and coordinating with our Marketing & Promotions team to implement different activities. He / She will provide high quality customer services to shoppers and tourists in the mall. Other than handling inquiries and complaints at information desk, he / she will also participate in various promotional activities.

Together with creativity, integrity and passion, our ideal staff should be:

  • Form 7 or above 
  • Minimum 4 years’ relevant experiences in customer service & hospitality industry
  • Supervisory experience is a plus
  • Excellent customer service attitudes, communication and interpersonal skills; ability to work with people at all levels & with minimum supervision
  • Presentable, proactive and pleasant personality
  • Fluent in spoken English and Chinese, including Cantonese and Putonghua
  • 5-day work; Willing to work on roster basis

Interested parties are invited to send their applications with a cover letter quoting job reference number, and full resumes stating career history, qualifications, present and expected salary and contact numbers through one of the following means:

Postal address:
Head of Human Resources & Administration
Swire Properties Limited
64/F, One Island East, Taikoo Place, 18 Westlands Road, Quarry Bay, Hong Kong
Fax number: (852) 2880 8300
Email address: Apply Now

Application deadline is 21 July 2017. If we have not contacted you within six weeks of the date above, please consider your application be unsuccessful this time. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 12 months from its completion and thereafter destroyed. Information provided will be used for recruitment and appointment purpose only. The Company will handle all personal data confidentially in accordance with the principles laid down in the Personal Data (Privacy) Ordinance.

© Swire Properties Limited 太古地產有限公司

Interested parties are invited to send their applications with a cover letter quoting job reference number, and full resumes stating career history, qualifications, present and expected salary and contact numbers through one of the following means: 

Postal address:

Head of Human Resources & Administration
Swire Properties Limited
64/F, One Island East, Taikoo Place, 18 Westlands Road, Quarry Bay, Hong Kong
Fax number: (852) 2880 8300
Email address: Apply Now 

Application deadline is 23 May 2017. If we have not contacted you within six weeks of the date above, please consider your application be unsuccessful this time. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 12 months from its completion and thereafter destroyed. Information provided will be used for recruitment and appointment purpose only. The Company will handle all personal data confidentially in accordance with the principles laid down in the Personal Data (Privacy) Ordinance.  

 

© Swire Properties Limited 太古地產有限公司

Additional Information

Work Exp
4 Years
Education
F.5 - F.7 or DSE
Employment Type
Full Time
Location
Quarry Bay
Job Level
Entry
Published On
7/7/2017
Job Ref. No.
1/SCSOCP/7AO
Languages
Chinese - Cantonese , Chinese - Mandarin , English
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Senior Customer Services Officer (Ref.:1/SCSOCP/7AO)
SWIRE PROPERTIES LIMITED
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