Octopus

Operations Assistant (Merchant Services)

Job Details

Company Overview

Create more incredible numbers by:

performing data entry work and liaise with related departments for merchant claims, merchant account setup, sales order processing and parameter tables
handling merchant enquiries
preparing reports for customer request and online shop order fulfilment
handling and supporting operational tasks in other sections as instructed by supervisor and manager
ensuring the delivery of service and work adhere to KPI and service standard
working in locations other than office premises for project support when required

A right fit for your portfolio?

Form 5 or DSE graduate with 5 subjects passed, including English, Chinese, and Mathematics
Minimum 2 years of clerical work experience
Experience in relevant financial institution is preferred
Experience in ERP or related system will be an advantage
Proficient in Microsoft Applications
Accurate and fast typing speed of no less than 35 w.p.m.
Good command of spoken and written English and Chinese
Strong numerical sense and able to work under pressure
Good communication skills and customer service awareness
Possess analytical skills and able to quickly identify problem area
Immediate available is highly preferred

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking Apply Now

Visit our web site:

http://www.octopus.com.hk

Personal data collected will be used for recruitment purpose only. If you are not contacted within six weeks, you may consider your application unsuccessful. Our Company will retain your application for a maximum of one year.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.

Additional Information

Work Exp

2 Years - 3 Years

Education

F.5 - F.7 or DSE

Employment Type

Full Time

Location

Kowloon Bay

Job Level

Entry

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