Responsibilities

• Process letters from regulators and professional firms on enquiries on customer account;
• Handle different types of correspondence in compliance with bank policies and ordinance/regulations;
• Collect customer account information and documentation from internal parties for correspondence reply;
• Maintain database and support system enhancement projects / UAT; and
• Compile management reports and support customer data protection issues.
  
  

Requirements

• University graduate in Business Administration, Law or related disciplines;
• 5 years’ experience in banks;
• Knowledge in branch operation or customer account opening process would be advantage;
• Self-motivated and attentive to details;
• Well-versed in both spoken and written English and Chinese; and
• Conversant with MS Office applications and Chinese Word Processing.
• Applicants with less experience will be considered as Assistant Officer