Our client is a well-known brand in Banking industry. To cope with their rapid business development, they are now looking for the talent to join their team.

The Role

• Assist colleague to handle enquiries and complaints from customers in a professional manner in a call centre environment
• Provide training and mentoring for new join colleague
• Lead the team to provide high standard customer services

The Person

• Higher Diploma or above
• 4 years or above in experience in Banking/Finance hotline customer service and at least 1 year managerial experience
• Customer-oriented, patient and with good communication skills
• Fluent spoken Cantonese, Mandarin and English
• Good command of phone manner and customer service skill
• Qualification of HKSI and IIQE Paper 4 is a must

If you would like to apply for captioned role or find out more, please click Apply Now or call us at +852 3188 4362 for a confidential discussion.

*Personal information collected will be used for recruitment purpose only