Responsibilities:

• Perform guest reception duties including but not limited to pick-up / drop-off guests in the airport / hotel; escort guests from hotel to cinemas for meet-the-audience / Q&A sessions, and vice versa; co-ordinate with the company’s assigned interpreters/moderators for the meet-the-audience / Q&A sessions;
• Prepare and arrange distribution of guest welcome kits;
• Arrange festival passes for working staff, guests and related personnel;
• Perform clerical duty including but not limited to answering festival enquiries; printing of invitation card labels and sending of cards; and updating RSVP records; Assist in the setup of the festival temporary office at HK Cultural Centre; and on duty at the temporary office during the festival period; Provide on-site support for festival events such as manning of reception desk, ticket redemption, ticket sales, book sales and event helper duty;
• Perform any other tasks as assigned by the immediate supervisor and / or management from time to time.

Requirements:

• Tertiary education or equivalent;
• At least 1 years' working experience in guest relationship will be an advantage;
• Excellent interpersonal, communication and presentation skills;
• Excellent command of both written and spoken English and Chinese including Putonghua;
• Proficient in PC skills (MS Word, Excel and PowerPoint); and
• Require to work overtime and at irregular hours including full-day work on weekends and public holidays during certain peak periods.