Leading company in the industry
Grade A premise
Managerial level with considerable package 

Key Responsibilities:

• Planning for monthly CRM activities, brand promotion and maintain excellent services to VIP and luxury clients.
• Planning and executing loyalty program and VIP events as well as maintaining CRM system.
• Lead a team of CRM Executive to develop new ideas / strategies / CRM approach to increase higher engagement level with the top spender.
• Monitor various projects of CRM systems and regular reviews on data management related to e.g. customer behavior & target audience.
• To implement CRM / Event activities to increase brand visibility.

Requirements:

• Bachelor degree or above in Marketing/Business Administration or related disciplines
• At least 6 years’ experience in CRM or event promotion with managerial experience
• Experience from luxury industries is an advantage
• Knowledge of CRM, Loyalty program, Retail Marketing, Customer Acquisition, operations & CRM system aspects.
• Good command of spoken and written English and Chinese